Account and Billing

Are the Get It Done 5 mobile apps really free?
The short answer is YES. The mobile apps (iPhone, Android, iPad, BlackBerry, etc) are all free to use forever. Get It Done also offers a paid subscripti...
Wed, 9 Jan, 2019 at 2:16 PM
How do I reset my password?
To reset your password with Get It Done 5: Open your web browser (Internet Explorer, Chrome, Safari, etc) Go to link: https://app4.getitdoneapp.com/ Fil...
Tue, 6 Mar, 2018 at 12:43 PM
Switching Google Logins in Get It Done
If you set up your account with a Google login initially and now want to link it to a different Google login, you'll have to set a password with so we c...
Mon, 13 Aug, 2018 at 4:39 PM
Cancel Subscription / Downgrade to Free Plan
We are sorry to see you go.  Please feel free to come back to us at anytime.  Get It Done is a free app so feel free to keep using it.  Some features will b...
Mon, 20 Aug, 2018 at 5:42 PM
How to update payment information
You can make changes to the credit card that you have on file by following these steps: Access your 'Settings': Scroll down to 'Billi...
Sun, 30 Dec, 2018 at 11:08 PM
How do I upgrade my account?
Upgrading is easy.  You won't be charged until after your free 30-day trial ends, so give us a try worry-free.   Access your 'Settings': ...
Tue, 8 Jan, 2019 at 2:02 PM
How do I add a user license to my account?
Adding people to your Get It Done account enables you to assign tasks to one another.  You can add people that already have a paid subscription or you can a...
Tue, 12 Mar, 2019 at 9:06 PM